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July 2019
In This Issue
Quality Initiatives & Programming
Safety Initiatives & Programming
Quality Reporting News
Upcoming Events
Grants & Contracts Updates

HIIN Updates 
The MHA HIIN team is transitioning into the second part of the HIIN option year, which will last through March 2020. During these next several months, the HIIN team will work with hospitals who have had opportunities identified. Intense, time-limited and comprehensive projects will be offered to these hospitals with the goal of improving and sustaining outcomes. Reports are being reviewed in the hope of offering additional transparency and comparative pieces. In a few weeks, updated commitment letters will be sent to MHA HIIN hospitals to be signed and returned by the end of September.

Quality Updates

2019 MHA Quality and Safety Convening  
The 2019 MHA Quality and Safety Convening, taking place Thursday, July 25 in Columbia, Mo., is for anyone committed to and passionate about improving health care quality and safety for patients, families and those who work in a health care setting. Attendees will have the opportunity to further explore and discuss the critical issues that contribute to the overall health care experience by all stakeholders and advance toward achieving the quadruple aim.

**This conference is complimentary through government contract funding. Travel reimbursements for HIIN and Flex, as well as continuing education credits, are available. See the event registration page for more information. Register online.

PFAC Releases Part Two in Vlog Series
PFAC Vlog: Tina JonesThe MHA Patient Family Advisory Council released the second in its five-part vlog series, Patient Family Engagement: Telling Our Stories. Tina Jones, MHA, CPXP, director of quality, risk and patient experience at Golden Valley Memorial Healthcare, discusses what patients really want from their caregivers – to feel seen for the unique individual they are. Simply being present, kind and open to listening can have a positive impact on patients.

The vlog series will continue to highlight the importance of patient and family engagement through shared learning, promotion of best practices, and sharing patient experience and family engagement stories while supporting a culture of patient-centered care.

2019 AHA Team Training National Conference
Last month, the MHA Clinical Quality Team attended the 2019 AHA Team Training National Conference in San Antonio, Texas. The primary focus was Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS®), which is an evidence-based set of tools for optimizing patient outcomes by improving communication and teamwork among health care professionals. The conference also included other team-based strategies that can be used as the meeting point where different professional groups from diverse health care settings come together. Better teamwork and communication between these groups can lead to more comprehensive care coordination. Using a variety of approaches, we can support change initiatives to help educate, convene and shape health care organizations to provide safer team-based care in Missouri.


Workplace Violence Update 
Since 2017, at the direction of our board of trustees and the S.A.F.E.R. Initiative task force, MHA has focused on the areas of advocacy, partnerships and evidence-based practice to help member hospitals mitigate the prevalence of violence in health care settings. With expressed permission, MHA adopted the Oregon Association of Hospitals and Health Systems’ workplace violence toolkit as our framework to guide improvement efforts.

Workplace Violence WorkshopsIn June, three workplace violence prevention workshops were held around the state to assist participating hospitals with developing and evaluating programs to create safe care environments. In addition to these workshops, MHA continues to host a workplace safety policy repository to validate existing approaches and recognize best practices.

MHA continues to collect statewide workplace violence data to identify themes and provide benchmarks to members. Using the Hospital Industry Data Institute’s quality portal, hospitals have the opportunity to submit first and second quarter 2019 data through July. A memo to security directors and selected chief operating officers further outlines the initiative. If additional staff beyond current quality portal users is necessary to submit the data, MHA staff will provide training and enable access to HIDI’s quality portal. Questions may be directed to Jackie Gatz, Vice President of Safety and Preparedness, at

HPP Update
July 1 marked the beginning of federal funding for the 2019 Assistant Secretary for Preparedness and Response Hospital Preparedness Program. Earlier this year, MHA staff prepared and submitted an application to the Missouri Department of Health and Senior Services. Program priorities for this grant cycle include sustaining and refining existing systems of interoperable communication, continuity of operations and medical surge, all of which is coordinated through regional health care coalitions. Preparedness funding will support programming for workplace safety and health care system recovery following catastrophic incidents.

A renewed programmatic focus on acute inpatient care and a requirement by new ASPR guidance has prompted the addition of dedicated clinical expertise to MHA’s preparedness section. This staff will lead FFY 2019 planning on pediatric surge management, align emerging infectious disease response planning with daily hospital infection prevention efforts and provide technical assistance to member hospitals, as requested.


Distinguished Quality Professional Award
When you take a moment to think about the quality champion in your hospital, does someone stand out? Maybe it is time they received statewide recognition for their work. The Distinguished Quality Professional Award recognizes a professional in quality management who has demonstrated exception skills in the area of quality improvement. The award winner will be honored at MHA’s Annual Convention & Trade Show in November. The nomination form is due by Monday, Aug. 26.

Connect with MoAHQ
Not a member of Missouri Association of Healthcare Quality? We would love to network with you! We offer support, resources and education in the area of quality and risk management. Are you in a small hospital that does not have a designated quality professional, and this is just one of many hats you wear? We are a good fit for the person with many hats – from a small critical access hospital to a large tertiary care facility, and all care settings in between. Our annual dues are very reasonable, and we have terrific colleagues from around the state working in many different care settings. Our colleagues are working on hot topics, including opioid stewardship, community safety nets and antibiotic stewardship, and also planning for MHA’s Annual Convention this fall to include quality project poster presentations and great quality education on the latest topics. Visit our website to connect with us!

Denise DickensCongratulations!
Congratulations to Elizabeth Denise Dickens for successfully passing the Certification in Infection Control and Epidemiology exam. She is officially Board Certified in Infection Prevention and Control through the CBIC. Denise is an active participant in the CIC Prep Program offered through the HIIN project in collaboration with New Mexico Hospital Association, which offers stipends for those looking to advance their infection control and epidemiology knowledge, skills and credentials. Well done, Denise!

Kidney Disease ECHO Webinar Series
The University of Missouri’s new Kidney Disease ECHO will offer free webinars on Thursdays from noon to 1 p.m. on the following dates. Registration is required.
  • Aug. 1: Diet and Nutrition
  • Aug. 15: Medication Management
  • Sept. 5: Cardiovascular Risk in CKD/CKD Risk in Cardiovascular Disease
The Kidney Disease ECHO will help primary care providers improve early detection of chronic kidney disease, co-management of CKD with diabetes and hypertension through best practice, understanding of cardiovascular morbidity and mortality, and management of complex CKD patients. Registration for the Show-Me ECHO also is available online.

Interactive Infection Control Training Available

Infection Control TrainingIdentifying Infection Risks and Preventing the Spread of HAIs
Health Care professionals are the first line of defense against healthcare-associated infections and the spread of germs in health care settings. The Centers for Disease Control and Prevention offers a new online interactive infection control training, “Let’s Talk Patient Safety: Reducing HAI Transmission Risk,” to help health care professionals identify infection risks and prevent the spread of HAIs. The training provides free continuing education for nurses, physician assistants, medical assistants, health educators and other clinicians. (0.1 CEU and 0.6 CNE)

The free online training has two modules and takes approximately 30 minutes to complete.

Module 1: What’s the Risk?
This interactive module transports health care professionals into a scenario where they must identify infection risks and take action to protect patients, colleagues and visitors.

Module 2: Chain of Infection
This story-based interactive module challenges professionals to break the chain of infection in a busy health care environment and educates them on the consequences of not following infection prevention and control recommendations.

EVS TrainingEVS' Critical Role in Preventing the Spread of Germs and HAIs
The CDC also offers training for environmental services staff. The interactive graphic novel, “EVS and the Battle Against Infection” illustrates the important role of EVS personnel in the prevention of HAIs. The online version of the training tool features real-world infection prevention and control scenarios and allows participants to choose options that affect the outcome of the story. The training also is available as a downloadable PDF with handouts available.

Access these and other infection control training resources at the CDC Infection Control website.

Sepsis Training Suite Available From CHA
To help disseminate best practices across member hospitals and health systems, Colorado Hospital Association developed the Sepsis Training Suite that offers a variety of training modalities and resources that are both ready-to-use and customizable, along with materials to help design personalized educational offerings. The training suite includes PowerPoint presentations with slide notes, videos, simulation scenarios, external resources and more.

CMS Releases Abstraction Paper Tools
Read more.             
TJC Offers Webinar on Technical Aspects of eCQM CQL
Read more.

More news can be found in MHA Today.

Upcoming Events

2019 MHA Quality and Safety Convening
Columbia Courtyard by Marriott
Columbia, Mo.


Orientation for New Quality Improvement Directors
Columbia College  Jefferson City Campus
Jefferson City, Mo.


Nursing Leadership Forum
Columbia Courtyard by Marriott
Columbia, Mo.


2019 Missouri Rural Health Conference
The Lodge at Old Kinderhook
Camdenton, Mo.

Virtual Events

MASEC | Case Conference by Dr. Kevin Hsueh
10 to 11 a.m.


August HIIN Huddle
2 to 3 p.m.

For additional MHA events, visit the MHA calendar.

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